Customer Testimonials
All around great service and work done on my Kia telluride. Quick and easy to get it done.
Adam and Ryan did everything possible to make sure I was in a new vehicle. Their hard work was much appreciated
Janesville Kia was amazing. Working with Jessica couldn't have gone any better or easier. She was unbelievable as was all of the staff! I will definitely go back when I need my next car.
Detail oriented and efficient. I was able to get my remote car starter, just in time for the winter weather. You can tell they enjoy working together.
Fast and courteous, I’m extremely impressed with the staff and service.
Jessica was so helpful & kind helping me find me look for a new car. An excellent employee!
Very friendly and helpful! She was able to answer all my questions and help through the process!
Dave knows his stuff and was super splendid to work with. Thank you for your services
Once we found the car that was finally right for my family's needs everything was so easy!
Great experience! Our sales guy Elvis was so AMAZING, helpful, nice and accommodating with our wants and requests! Nicest guy we’ve ever met and dealt with for buying/leasing a car! Will definitely stay in the Kia car family as long as we’re treated like this each time so thank you!:)
The whole process to purchase my vehicle went very smooth. All my questions were answered appropriately.
They were every helpful, understanding and all an all good people to do business with.
Dave's car sales expertise surpassed my expectations. His knowledge of vehicles, patience in addressing my inquiries, and genuine commitment to finding the right fit made the car-buying experience seamless. Dave's professionalism and friendly demeanor create a trustworthy environment, making him an exceptional asset to the car sales team. Highly recommend working with him for a stress-free and enjoyable purchasing process.
Mark was fantastic! He helped us find two new cars. He was personable, kind, attentive, and knowledgeable. He made car buying stress free. 10/10 recommend buying a car from Mark.
Elvis was a joy to work with. His in depth knowledge of vehicle he sold me went a long way with my decision to purchase on the spot.
Randy was awesome! Great guy to work with. Kind , courteous and a sharp dresser too! I’d recommend anyone looking for a new/used car to give him a call!! Thanks Randy, you’re the best!!
Mark was fantastic! He helped us find two new cars. He was personable, kind, attentive, and knowledgeable. He made car buying stress free. 10/10 recommend buying a car from Mark.
Courteous, professional service department. Work was fully completed well in advance of estimated time.
Polite courteous service not pushy or trying to “upsell” anything
Dave the manager was very accommodating answering questions over email. Set me up with Elvis and he was fabulous with explaining everything about transaction and the car its self. Finance manager super and explained all financials very well. They got me a good deal and I’m very happy. I would recommend this dealership and I will be back. Ty
Excellent customer service and thorough explanation of everything!
Buying a new car usually takes way too long and is not the most pleasant thing to do. Randy made it enjoyable and got us out quickly!
My buying experience couldn't have been better. Jessica is a wonderful salesperson who never used pressure to try to get me to buy. That's rare in car buying. I will definitely be back.
Wonderful experience, reasonable prices, drove 6 hours just to work with these guys instead of our local Kia. Couldn't recommend more!
Dave was great, listened to my needs and helped me find the right vehicle for my me and my family. He definitely made the process go quick and smoothly. Would definitely recommend him!
Max is great. He’s very attentive and listens to my needs. I am very picky with who I work with, and I’ll work with Max anytime
Quick service and courteous staff. Easy to schedule appointment. Loved the courtesy was of vehicle
The showroom is airy and clean. The selection of cars is abundant. The staff and sales people are friendly and efficient.
Jessica was knowledgeable and very helpful. She reached out to me to get me into a new car. Unfortunately, with the distance, I couldn't make it work. We were set on a Nissan Murano and she didn't hesitate to start looking for one they could get for us. ⭐️⭐️⭐️⭐️⭐️
Really great staff that wants to get you in the right car, and will work with you to get you what you are looking for.
My problem was a stupid one and they were really nice about letting me know about it!
Fast appointment nice waiting area. Will return in the future for more service as needed
Dave at Janesville Kia was incredibly helpful and patient, making the car buying process a breeze.
Great experience! Knowledgeable and kept me informed about my vehicle. Great job team, keep up the good work!
Peyton was very helpful in finding me exactly what I wanted in a new car. I am very pleased with my whole experience at the Janesville Kia.
As usual, I was impressed by your excellent Service Dept. They are not only well informed but very nice as well and take the best care of their customers. They really go above and beyond "service and excellence".
Outstanding employees work there always getting things done to my vehicle ahead of schedule time they say it will be done. Would give recommendation to anyone wanting to buy or have work done on a vehicle
Great service department! Very complete in their explanation of the service on my vehicle which I very much appreciate. I’ll be having all the service on my vehicle done there.
Nice place. Im not going to write an essay for a car dealer rating service center!
Always a pleasure doing business with you. James keeps everything on schedule and gives me interim progress reports. Your personnel are friendly and well informed. Work product is always top quality. You know what SERVICE means!
They did such a good job working with me and getting me in a car! I’m going to recommend them to anyone I know that is looking for a vehicle!
Customer service personnel were curtious and attentive to my needs, and the chsrges were not expensive. I would definitely recommend Janesville Kia for your car service needs.
Went in to verify a recallon my 2012 Kia Sorento. They didn't just verify it. They actually fixed it with a software patch. Anti theft software!
James and your service mgr really came through. After two disapointing trips they figured out my electrical issue and fixed my car so it works great. They worked with me on the bill too so everyone ended up satisfied. I will bring my car back in for service.
Very reliable and reliable hey so a good job on my car. I am very happy
Janesville Kia was amazing, Mark was very helpful and great! Everyone I worked with was wonderful. I will be going back for all my car needs.
The appointment was quick. The young man behind the counter listen to me on what I needed to be checked out.
So great to work with this dealership. Prior to my visit, they had to coordinate 3 different repair issues from 1 being my fault, a recall and a warranty item to also giving me a loaner car - no easy feat - gave me a very nice loaner car. Kept me up to date with what was happening with my vehicle. Everything was taken care of as quickly as possible. Love this dealership!!
They were absolutely wonderful. They were very accommodating. I will be back again. Thank you!
Very nice facility and was greeted immediately by a sales person. Randy Jackson was my salesman and he explained the process of getting a new car and estimate as to how long it would take to get.
Overall very happy with purchase of my Kia Carnival. Came in earlier than expected. A bit slow having car ready for pickup and finalizing payment.
Easy and efficient recall service performed on our Kia Sorento. Appreciate the ease of scheduling too.
Always great service at my Janesville dealership. Love going there for service. They is alway fresh coffee and tea and great Wi-if!
service is quick and easy to schedule on line. have had all my oil changes here
Got my 2013 Optima in when my local dealership could not and finished up the work in one business day. 5 stars
I always feel I am in good hands at my Kia dealership. They are trustworthy and have taken care of numerous recalls over the years. Recently, they replaced an engine under warranty and gave me a free rental car. I then had a few more routine items taken care of, so I'm back on the road again.
Great customer service but wish they showed me what they say regarding the high beams since we feel it’s not on.
Amazing job great service.
Such a great dealership to work with.
The person I worked with for my FREE recall was Max and he was EXTRAORDINARY! Kia is lucky to have him! Thanks Max!
Service was good, the only problem was I wasn't told to watch my text messages. They messaged me about needed service and I had to respond. I waited an extra half hour because I didn't hear my phone alert for the message. The service manager walked through the waiting area twice and didn't say anything to me. I thought he would come talk to me when they were finished with the inspection and discuss with me the recommendations before I declined them.
Chase was really helpful and knowledgeable. He answered all my questions and was always available for follow up
If you’re looking for a new or used car this is the best place to go ! They really care about putting you in a good reliable car at a fair price .
Very professional, had me in and out in a timely fashion and I arrived on time for my scheduled appointment
Very nice people
I like Janesville Kia I had three services done and they did it in a very timely manner everybody was really polite at the customer service counter the price I was quoted was what my cost was. Very close to my house too thank you Kia Janesville
I worked with Randy on getting this car. Was honest up front that it way take 6 months to get. He has also followed up to see if everything is going ok with the car.
They are very helpful and friendly when I come in. They get the job done when they promise it.
Friendly. I had limited time and they respected that. Asked question and listened to my answers. Place for me to sit with laptop and work while I wait.
I am really happy with my new KIA Sportage that I had to buy a second KIA, a KIA Forte. Everyone at KIA Janesville are very friendly to work with.
Chase was helpful and had good product knowledge. Would recommend working with him if your looking to buy a Kia
We had a great sales person. The process was very easy and quick. Everyone is very friendly and helpful. We are very pleased with our experience and we will definitely continue to purchase our vehicles from here.
I’m really happy with my new Kia Sportage LX AWD🚙🎉🥳. This location went above and beyond, excellent customer service, everything looks impeccable. I got a great deal on my trade- in. 🤩Kia really knows how to take care of your business 🏅special thanks to Chase Zientek and Alec Andrea for making my dream come true. 🥇highly recommended. 5 ⭐️⭐️⭐️⭐️⭐️customer service. 3419 Ryan Rd, Janesville, Wisconsin. 53545 Sep/07/23
Awesome experience
Friendly, knowledgeable, and professional sales and financial staff.
Emily the girl taking the appointment was so nice and professional I will recommend to all my friends
I went to Kia looking for a pickup truck with certain options and mark and Elvis went way above and beyond to help me get the truck that I wanted they were very helpful and I’m so glad i stopped in and recommended anyone looking for something different to do the same
This was the best car shopping experience I’ve ever had. Thank you to Randy and Dave for working your hardest to get me the best deal! Dave was constantly negotiating on my behalf and made it possible for me to get a new car at an excellent rate!
Wonderful all around team that made us feel like family. Did not overpush on something we did not want. Looking forward to possibly buying vehicles from here again
nothing bad to say. they all treated me and my kids, like their family.. they tried to do everything they could to get me into the vehicle I wanted. thanks for all you did.
Very thorough!
Mark and Alec are amazing! Mark came in on his day off, and mind you his birthday as well, to come help me! Amazing staff!
Hands down the BEST car buying experience I’ve ever had! They truly are an amazing group to work with!
Amazing experience. Purchased a Seltos & loved it but wanted something a little bigger. Returned 3 days later and they allowed us to trade it in for a Sportage and we didn't lose any money on the deal. Josh in sales is so knowledgeable and fun to work with. Dave in sales (car #2) was also a pleasure to work with. Arben in finance was great and made it all work for us. The atmosphere in this dealership is upbeat and positive. It's obvious the employees want to be there. Haven't dealt with the service department but we will ...
Honestly had a very good experience, Chase was definitely the Champ! Going all out for us, while being super attentive. Thanks for all the patience lol. Service definitely 5 stats. Definitely love our car!
Prompt and courteous as always.
If you go ask for Peyton! He was so helpful and very personable. I’m 20 with very little credit history and he was a big help, he helped guide me in the right direction and worked with me through every bump in the process. Another great employee was Arben he helped through the financial process which really took some worries away, I cannot recommend these two enough.
Happy I did business with janesville kia
Janesville KIA is the best in the area, the other 3 I have called had a month waiting list. But not KIA in Janesville, they had some same day and some in a few days. They were very quick and friendly. They even through in a free cash wash. BONUS!!!
Great people to deal with it had a great time buying a car and when it's time for another one I will go back to Kia and Janesville very friendly people was like family
Adam Ibrahim, Alec Andrea, and Dave Martin were outstanding. We came in with goals and price in mind, and the team exceeded our expectations. We are so excited by our new car and loved our experience at Janesville Kia. The process was straightforward and easy.
