Customer Testimonials
Emily was very nice and personable. Communicated very well and effectively, her professionalism was much appreciated
Gabby was great to work with. So glad as Jesse. It all went nicely. They were both so helpful and wonderful to work with.
Everything went very smooth and in a timely manner. I was very impressed how everything was handled.
Noah got us a great deal on our new sorento. He’s a nice guy. Highly recommend him
Clean facility, personable staff with great communication. They went the extra distance. I'll definitely return.
High energy dealership. Everyone seemed genuinely happy to be there. Very helpful. Answered all questions honestly even if they didn't know the answers, they went to find out. Great experience!
Excellent service team. Car was ready when promised and was clean. Will return for future service.
Excellent, friendly service. Made me feell welcomed as soon as i arrived. Fresh, comfortable facility. Easily accessible off the highway.
Our Sales Rep named Noah was very nice, easy to talk to. Overall good experience.
Service job, was excellent. Recall items went well. Thanks
Mark was very helpful and knowledgeable. Nick in financing was very thorough and explained everything. We would purchase from this dealership again.
Prompt, complete service. Did work as requested, offered additional ideas. Will return for additional service.
Kia Motors always goes above and beyond to make sure customers leave the store satisfied.
So far, they are doing good by me. Order running boards and mud flaps for my 2024 Kia Telluride. It took them over 2 hours to put them on . Nice waiting area and coffee bar.Did find out that you have to use their parts department and no other place to get the running boards and mud flaps for this vehicle
I love the people who work there. They are very comforting and they try to get u exactly what u need
Job well done although someone could have went over the work done with me. Insight
Purchased my vehicle in Rockford and wish it would have been from Janesville. Janesville service department has been 5 stars all around. They accommodated me when I had to bring my vehicle in for an emergency fix…and got it done in a timely manner.
Where I purchased the vehicle is in Chicago and I didn't want to drive in so I gave Janesville Kia a shot and was very happy with everything.
Gabby was very helpful, quick, and easy to work with, I had no problems with her. I strongly recommend her and would work with her again.
Very good service Kept editing me informed what was happening with my car during service.
Service is always fast and easy at Janesville KIA. And for me, that is because (usually) Emily checks me in and she is terrific. She always has a smile and keeps me updated. Thank you Emily!
Very clean facility. Feel comfortable and confident with the work being done. Emily Madey is an exceptional Service Advisor.
Quick check in, wait was reasonable, did quality work, very happy with this dealership, will come back again.
Very friendly and nice explains everything they are doing and get a car wash with every service
Salesman Noah Lange was very helpful getting deal for Used car. Got us great deal.
Edgar was great he got my car in early and was finished right on time.
I dealt with Edgar Morales. This was my first time having Edgar as each time I go in I have someone different. He was very professional and gave me a detailed write up what needs to be done including prices. I appreciated his feedback and hope he stays around.
Real go getter my badass mother xxxxer got me exactly what I wanted and more
Thanks for good service great job
Quick service and excellent professionalism. Edgar is always so kind, professional and welcoming when getting the car serviced.
Service was friendly, and they knew precisely the reason for my visit. I appreciated their help. I was hoping I would have avoided having to come back for the brake line recall, but I need to. I realized there is nothing they could do about that.
Friendly staff and timely service for getting my 5k check done on my new Sportage. Also, great experience when buying my Kia, not feeling pressured. Being pressured is a huge turn off!
Very helpful and friendly took the time to give us a ride home and offered to pick us up
was a very friendly, and polite environment. I would recommend this dealership to anyone looking for a new car.
Gabby was a fantastic sales person! The sales manager was very personable. Finance was a breeze. Overall great experience.
My Kia van broke down and I contacted the Kia dealership closest to me and was told that it would be 1.5-2 weeks until they could even look at it. I called Janesville Kia and they said not only could they get it in that day, but most likely it would be fixed that day as well. They were right. I was impressed with their service, communication and professionalism. I will gladly drive the extra 30 minutes for all of that!
They are very good to me and they take care of their customers And I am very happy with the service I get with them
These ladies and guys are awesome! They are constantly pleasing and make my worries sway away!
Service was great. Got my vehicle finished in a timely manner and let me know about upcoming maintenance. Even went above and beyond and cleaned it after they were finished with the recall service
Brought in my Kia to get a recall serviced and from the moment I walked in, Edgar was the perfect gentleman. He opened the door, started the check in process and had the service dept begin my recall process. He was kind, thorough and professional. I even had the option to receive a ride and pick up. He is definitely the one I like to see at Kia when I have to take my car in. A previous time, he also helped me with a tire. The service dept was quick, efficient and kind.
Once again, Janesville Kia delivers. I continue to travel to Janesville from Rockford, IL, despite us having our own Kia dealership here. Nathan was persistent in reaching out to me, and showed me the vehicle that I ended up leaving with, upon my (early) arrival to my appointment. I had mentioned that I worked with Mark Vasquez when my wife purchased her vehicle last year, and they were able to have him handle my financing. I can't say enough about Mark. He makes his clients feel comfortable, explains everything thoroughly, and really works hard to provide his customers with ...
Everybody was nice and helpful. The service was nice too. Dave and Omar where really nice.
They did my oil change tire rotation and took care of my last recall within a 1 hour. Also they gave me a discount on the oil change which was much appreciated
Janesville Kia is much further from my home than another Kia dealer and service center. I go to Janesville Kia because of the level of professionalism and quality.
Edgar, the service writer is knowledgeable and is happy to provide answers to any questions you may have regarding your vehicle service. The technicians are also thorough in keeping my car taken care of.
Car repaired as requested, finished early, no complaints with that or the customer service aspect.
Everyone worked with us to come to a final price that was acceptable to both of us for the new vehicle cash price.
I was so impressed with the service I received, especially from Mark. He went out of his way to provide a service for me that would've been quite expensive, but got it covered under my warranty.
Great service. They are always very kind. I love that after any service they provide a car wash.
Great service all around. They were concerned about you. Emily was fantastic.she made sure I had all that I needed.
The staff were really personable and friendly. Nick was a big help before I even got there, answering questions and setting up the purchase. All in all…about as easy and enjoyable as I could have hoped for. Thanks, Kia of Janesville!
Very courteous and prompt. Covered everything in detail and finished the job before given time.
It was easy to talk with him and to work with. Knowledgeable, friendly, and personable.
ATTENTIVE, timely, respectful, very polite, caring in repair! Emily 👏 & other lady sitting there!! Happily Helpful!
They were very helpful, and friendly! Were able to get my car in to fix 3 recall issues. We were there for <1 1/2 hours. I was happy to see that they inspected my car, topped off fluids, let me know I needed an engine filter ASAP, and that one of my tires was starting to wear! A+
Service was fine and they were responsive. The sales team was not fine, nor were they responsive.
Very positive experience…Excellent follow up and follow thru…Mark the service Director exceeded all expectations…
Excellent service and very prompt. Had service completed in a timely manner. Kept me informed as to how the service was going
Service department was professional and courteous. Service was done satisfactorily and in a timely manner.
Great service! Good customer service! Sent a text for more information about the service! Thanks
service staff is always friendly and helpful. they keep me informed during my entire visit.
Great service. Fixed the problem the first time. They have always been good to deal with!!
Overall a good experience. Randy was our salesman. He was easy to work with. Xxxx
Got me right in within a come if days and were very helpful. & Did my oil change too!
Great and fast service. Always able to get me in when needed and repairs are always done quick and correctly every time
Great staff, very friendly and walks you through step by step what was needed of done to your vehicle.
Went in for muffler and a tire and I looked for my car in the service shop area and didn't see it and more than 2 hours later, I was informed that they had to take my car directly to a muffler shop because they didn't have the correct tool for it and wasn't informed this information until after they took my car there which I didn't think was right, but in the end they did give me a coupon for an oil change. I am not happy with Janesville Kia, because no one reached out after ...
Friendly and competent service staff. They finished work on time within budget. The facility is clean and well equipped.
Peyton was awesome, very personable and helped us out with a great deal. appreciate his help and quickness in finding this vehicle. Would recommend this dealership to anyone.
Joshua was incredibly friendly and helpful. I recommend going in and seeing him
Kayla was so helpful and really made us feel like we were in good hands! She was willing to work with us and get our numbers to were we needed them so we were able to get our new Audi!!
Noah is super helpful. Nice guy!
Gabby was great really helpful and worked hard to get me into a vehicle couldn't ask for friendlier or more helpful service thank you Gabby
Jesse and Nick both contributed to my positive experience today at Kia of Janesville. They were well prepared, knowledgeable, welcoming and extremely efficient with their time and resources used to assist me in purchasing my son’s first car. I very much appreciated all of their help and encourage anyone who’s in the market for a new/used vehicle, to check them out!
Dave and Alex were the BEST making it EASY and FUN getting my 2025 Kia K 5! Top ratings for these guys and a heart felt Thanks!!!
Noah Lange is my guy! He's a great guy did me justice got me my transit van it's awesome
I just want to give a big shout out to Peyton and Randy for helping us and making my granddaughters dream a reality for her. Thank you both very much
Noah was great! Really patient!
Great service! Friendly staff! Lovely experience!
Our intention was to drive a Telluride. We ended up purchasing a new one by the end of the day. Our questions and concerns were addressed to our satisfaction. Thank you Dave.
Kayla and the team were Amazing!! They worked wonders and got my into a vehicle when I didn't even think it was possible. I just came in to see what I had to do or fix to even try, and they ended up not only finding a vehicle for me but also a bank willing to work with me! I can't thank Kayla enough for the amazing experience here!
Very Friendly and very prompt and professional. Was not pushy on any extras. Done within the required time
we worked with nick he was a pleasure to work with smooth easy process got us taken care of .
The overall experience was good, and I got a great deal on the car I was looking for. There were a few hidden charges and the lack of a 2nd key for the vehicle that made my rating fall from a 5-star rating to 4-stars
The representative that worked with me was Edgar and he was amazing! He explained the process and checked back with me several times.
I was there for an oil change and tire rotation. They were courteous and on time. Definitely will continue to use this dealership.
Dave and Alex were the ones who helped me buy a car. The process went very smoothly. Very willing to get what I was looking for out of the deal. I would recommend this dealership to anyone
Service dep't service was next to none. Emily is an important person to the Janesville KIA family. Thanks for the great service. Can' wait to return for the next service on my Soul.
Noah was excellent! He was nothing but kind during my family’s incredibly stubborn haggling process. Our new car is everything I needed! Thanks guys!
Lots of people just hanging around having fun in the cool building. Doesn't look like anyone cared
Always friendly and courteous. Service is knowledgeable and keep me informed of any problems or what future maintenance will be.
Dave M and Peyton S did a great job finding me the vehicle I wanted. Easy process! Will definitely be back to purchase from them!
Got to work with Kayla during my process. It went very smoothly and I felt comfortable with all of the conversations. Thankful that this process went well, and I would definitely recommend this Kia dealership in the future.
Noah Lange, he’s great. The process of getting the car was in and out was well on time, decently fast! If you’re looking for a car I think he’s one of the best guys to go to; super helpful and knows so much!
Noah did a great job, left with a beautiful new Telluride!
Thanks Dave! You were great and very patient with all of my questions, and helpful with getting me familiarized with my new EV6! 👍😎
Had the pleasure of working with Nick today. He was very patient and understanding of my situation and worked with me to get the best deal! Nick definitely knows what he’s doing and is a great person to work with when you come in!
Thanks Dave! You were great and very patient with all of my EV questions!
Randy was awesome, corporate greed not so much.
