Customer Testimonials
Mark was great to work with. He understood what I wanted and made sure to work with me
All of the associates were very nice and answered our questions. Smooth transaction. Clean dealership.
I should have listened to everyone who told me not to buy here. Of course the sales team was friendly and helpful at first. They claim to check out the cars and inspection them. I brought up the error code i noticed on the dash. They told me to bring it back to their "service center" and they would take care of it. After an hour of waiting in their waiting area the service advisor David Morris came out and said we aren't able to fixDon't! We can't read the code. Take it somewhere else. ...
From the moment I walked into Janesville Kia, I felt welcomed & not pressured. The sales representative, Rick, was incredibly knowledgeable about the 2025 Kia K4 GT- Line & patiently answered all my questions. Thanks to Jeremy & Rick, the purchasing process was seamless- no hidden fees or games. Rick even went above & beyond by offering a free oil change & helping me set up my new car's technology & walking me through the Kia phone app. I highly recommend Janesville Kia for an stress-free car buying experience! Thank you again to Rick & Jeremy for guiding me through ...
From the moment I walked into Janesville Kia, I felt welcomed & not pressured. The sales representative, Rick, was incredibly knowledgeable about the 2025 Kia K4 GT- Line & patiently answered all my questions. Thanks to Jeremy & Rick, the purchasing process was seamless- no hidden fees or games. Rick even went above & beyond by offering a free oil change & helping me set up my new car's technology & walking me through the Kia phone app. I highly recommend Janesville Kia for an stress-free car buying experience! Thank you again to Rick & Jeremy for guiding me through ...
This is 4th car here and always great customer service! Smooth transaction and upfront with everything!
Great Customer Service and smooth transaction! I will Recommend Janesville Kia to my Friends and Family!
Walked in pre-financed for a car that wasn't actually available for sale. It was their service loaner, but listed for sale. NOT sales floors fault and they were very quick to find me another vehicle that was comparable to the one I went in to buy without it feeling too pressured or hurried. However, this made it so I had to start the financing all over again and it took longer there than was anticipated. I did love that when I came back to the dealership a few days after the initial purchase to deal with some minor details ...
First recall, oil change, and tire rotation- great service, even got a car wash along with it!
For a first time buyer, I felt they took advantage of me. Nothing was explaned to me about the cars final price,
We had a great experience at Kia Janesville. Cody and Nathan were super knowledgeable and helpful with the purchase of our vehicle.
Great job honest friendly accommodating clean easy going professional intelligent all around good experience around
The experience was one of the best I have had a a dealership very professional.
seamless and smooth transaction with Rick who was courteous and patient. 10/10 thank you!
Peyton was excellent. Very personable and did not make us feel pressured at all. Our time at the dealership was very speedy. Less than two hours from start to finish.
Dishonest advertising, nice car and l garrentee l will never return. If l need service l will go to a dealership in Madison,WI. A price was advertised that l called and confirm that was 2000.00 less than Madison. I was told was the real price not tied to false rebates. I also spoke to Kia St. Cloud and a message was sent to Metro Kia Madison for a price match. I was unable to make contact with Metro Kia before we went to Janesville Kia. When we arrived for our appointment that l made when the price was confirmed with ...
Warm reception and kept me informed on the progress of my service. I appreciated the car wash. One can’t get that at Rockford.
Always gets my car in fast and does great work, staff is very knowledgeable as well
I took my car here because of recalls. They told me it would take a hour and half to do it took them 3 hours to look at my car. They did tell me my transmission was leaking but didn’t bother to relay the message that I had other issues with the car. I’m never taking my car to this dealership again. My splash guard on the passenger side got messed up they didn’t bother to tell me or try to fix it for me. It ended up getting broken a day later now I have to pay ...
Found a vehicle on Cars.com, want to buy at asking price, called multiple times won’t return my calls. Manager said to call him in email wanting to make my purchase experience great, called right away, said he was on vacation. Called again said I was on a list to call. Over a week now, nothing. Avoid this dealership at all costs., worst experience ever.
From the moment I walked into Janesville Kia, I felt welcomed & not pressured. The sales representative, Rick, was incredibly knowledgeable about the 2025 Kia K4 GT- Line & patiently answered all my questions. Thanks to Jeremy & Rick, the purchasing process was seamless- no hidden fees or games. Rick even went above & beyond by offering a free oil change & helping me set up my new car's technology & walking me through the Kia phone app. I highly recommend Janesville Kia for an stress-free car buying experience! Thank you again to Rick & Jeremy for guiding me through ...
Edgar took good care of us & very thorough. Service is always good. We prefer to go to the Janesville KIA dealership rather than Gary Lang where we bought our car. We feel confident we will be taken care of and get good quality with any service we need.
The service team was amazing! Went in for what we thought was a transmission issue and turns out it was a gasket issue which resulted in a new engine covered under warranty. The process was simple, easy and fast!! The team kept us informed throughout the process and took pictures of all the work they performed. Highly recommend!
Very professional car came back clean like the little waiting room and hot chocolate cool
Salesman Ismael Claudio and the overall experience at the Dealership was the best I've had on 30 years of buying cars and trucks.
Very pushy sales team. Did not take no for an answer. Asked about a recall during the purchase process and was told that it was "probably taken care of, we just didn't get it removed from Carfax." I plan on taking the car else where to get it inspected.
Mark was personable and not pushy. He was the best type of salesman- informative and not aggressive. He knew what terms fits my budget and he worked to get the deal done.
Very professional, responsive staff. Buying a car is often stressful- this experience was very good! I visited several other dealers in the last few months. While all were friendly and not pushy, I definitely will recommend Janesville KIa and the Kia brand to others.
Purchasing a car is typically not a fun experience. Jackson, however was really great to work with! He did a really good job and my wife and I really appreciated how kind and professional he was with our car purchase.
From the moment I walked into Janesville Kia, I felt welcomed & not pressured. The sales representative, Rick, was incredibly knowledgeable about the 2025 Kia K4 GT- Line & patiently answered all my questions. Thanks to Jeremy & Rick, the purchasing process was seamless- no hidden fees or games. Rick even went above & beyond by offering a free oil change & helping me set up my new car's technology & walking me through the Kia phone app. I highly recommend Janesville Kia for an stress-free car buying experience! Thank you again to Rick & Jeremy for guiding me through ...
We were so happy with the process at Janesville Kia. Noah was great. No games and no hassle. We will be back again.
Great - stop making a minimum - Irritating - ugh still irritating! - sabotage yourself - omg still can’t submit!
Angel was great! Stop making Me Write more Than I want To give credit to my person 🙁
Made appointment ahead of time to have oil change and tire rotation stated that I would be waiting for car. Upon arrival was told it would be about 1 1/2 hours to get done. Thought that was a little long for the work to be done but not a real issue. 2 hours and 20 minutes, they came to waiting room to tell me car was ready. Everything was fine except for the time it took.
Very dishonest and took advantage of us with very misleading information provided to us. We were hesitant to go to Kia due to negative experiences in the past and many complaints from people we know, but we gave them one more shot. We regret this decision 100 percent!! We have purchased many vehicles and this is the most disappointing experience so far. The communication, integrity, and honestly is terrible!
Mark was very accommodating and willing to work with me. Very polite and easy to deal with. Would definitely buy from you guys again because of my experience.
They got me in and out pretty quick, very good service .I would highly recommend there service department .
Bought a brand new car They sneak in all kinds of charges on the paper work so beware. Told us they were filling the car with gas before we left. But did not and low fuel light came on before we got home. Changed our license plates over and only put one wrong screw on to attach them annd anlmost lost our plate . Almost lost them Very very sneaky and disreputable dealership!
Customer service is great and they are very informative about what’s going on with your vehicle
A very good dealership to shop and buy with. I will recommend this dealership if you are looking to buy a new car.
I was able to make my appointment the same day. I live in Stoughton, but it is worth the drive.
He was very friendly and made the whole process very smooth and streamlined. I felt very comfortable every step of the way.
They were very misleading, charging us many unexpected and unwanted fees. No gas was put in car we bought like they said they would. And license transfer over with one wrong screw
Mark was wonderful and found the car of my dreams. He made the experience perfect.
Mark was extremely nice and was able to pin point exactly what I wanted and needed in a car. Never thought the car I got would be an option and mark was able to assist me with all my questions and concerns when purchasing my new car.
We had a great experience. We will work with Jalen Williams again. He was honest and professional. He was aware of our time and would have us fill out as much paperwork as we could while we waited for the final signatures. We felt good about our negotiated price. I believe Jalen was a big part of the reason we had such a great experience….and he told us he was new! We wouldn’t have guessed that!
I worked with Ismael Claudio and with Jalen Williams. Both were excellent. They went the extra mile to make sure we were happy with the purchase we made. They were not pushy but made sure to give us all the options. The managers Mario and Omar at Janesville Kia were also super helpful to give us a great deal! I definitely recommend working with them if you need a car!
Ismael was professional, attentive, and not pushy. Will recommend him in the future and will be back! Thank you for a stress free experience!
Off to a rocky start, but a goof finish! Due to the miss spelling of my name, my New Kia showed NO Warranty ! Back and forth trips to dealership .
It was my first time to buy a car with Kia Janesville But thanks to Yesenia who very nice to help me get a new car that was not expecting. I will always recommend friends and family members to Janesville Kia. Good Job Yese
We worked with Nick Trybulec the other day when we bought a used car at Kia. Nick was great to work with—he was patient, professional, and got us the price we wanted. If you go to Kia to buy a car, ask for Nick!
I’ve been using this dealership for serving my 2023 Kia Niro, and overall I’ve been pleased with their service and pricing. For my 15k maintenance I was scheduled for an oil change & tire rotation which was going to be about $130. When I arrived the service advisor told me the 15K maintenance included an alignment, which increased the cost to $275 (and that was with a service coupon). My point is that the people taking the initial phone call should be aware what is required in a specific maintenance schedule and let customer know what will be done and the ...
Noah Lange got me a great deal I bought two cars from him. When I bought my Caravan he gave me a great price and a great trade in when I traded in for my Kia Sedona. Go see him!
Everyone is always very friendly at Janesville Kia. Very quick service. Only wonder why my air in my tires wasn’t topped off with my tire rotation, I had to go fill the tires up myself
DAVID YOUR EV GUY VERY HELPFUL AND SMART YOUR SERVICE FAST AND ABLE TO MEET MY TIME LINE
They listened to my concerns and did the service I requested. Prices were reasonable and communication good.
Car care was done correctly and completely.no problems encountered which I am sure would have also been correctly.
Not trustworthy. Especially Nick from finance. What we were told was the interest rate was not what was reflected on the contract at signing time. Filling complaint with CFBP. Fortunately we have recording of everything said by salesman and finance to back claim. Don’t buy from here
Sales says one thing but finance had it all different. Pay attention! The sales price and the loan rate were both more than we agreed to with the salesman. They seriously work the monthly payment angle. Would never buy from here with their bait and switch tactics
Dealer website had the car listed for lower online but not in person. We spent 4 hours there trying to get them to come down to the online price and they wouldn’t be transparent on the price of the car, just kept focusing on how much per month. They also insulted us when we tried to show them what the payment should be with an online payment calculator, since they weren’t being transparent on the price. We drove over an hour to get to this dealer but wouldn’t go back there or buy from again.
Friendly staff and very clean facility. Quick and informative. Will visit again for my next service
Friendly, Honest, Looked out for my best interest, Quick, great place to buy a car
Noah made the process of buying a vehicle quick and easy.
Very helpful with arranging a loaner car, kept me informed with the timing and needs of my car.
Noah was very helpful and knowledgeable. We knew what we wanted and he made it happen in a smooth and professional manner!
They weren’t able to fix remote command issues. They even weren’t aware of the issue
Took 1 1/2 hours starting at 7am oil chg/tire rotation. Then my check engine light was on, and they wouldn’t check it unless I paid $190. I bought my car new, bought the set of tires on it from you, and get oil changes there… and you can’t check out why the light is on? Very disappointing to say the least. .
I was there today and Jaylen Williams and Rick did there best to get me a car they both were very friendly and very understanding I would recommend Jaylen and Rick anytime
Completed service as needed in a timely manner. Would visit and recommend for future service needs
I really like the new management and they are more respectful than previous management and listen to what you need and give great advice and feedback.
we bought a car from Janesville Kia yesterday. All the staff was very kind. Jalen and Jackson made it a very easy process for us. They explained all the numbers and paperwork. We will be back. ⭐️⭐️⭐️⭐️⭐️
Bought a used car here. The next day it started having issues (blower/defrost went out, my mechanic said the brakes were dangerously low - under 3mm, etc). Contacted them and got the "we sell our used cars as-is, go away" treatment. Now I have to spend thousands on repairs that they should have had ready to go. I'll never go back.
Fast friendly service. Kept me updated on needed repairs and replacements. I will take my Sportage back when needed.
Everyone is very kind. Felt no pressure to buy a vehicle. Salesman very friendly and knowledgeable.
My service was good — no issues at all. But a few ancillary parts of the experience could be improved. First — when scheduling the appointment online, I had three choices: recommended maintenance for like $600, oil change, or other. That $600 recommendation gives a negative impression, like you’re just out for my money. I came in ready to defend myself against a hard sell. (Good news: the staff were very good — the experience I feared was NOT the experience I had.) Second — most other dealerships have spaces for people to work while they wait. Janesville Kia has a bar area that’s ...
Let me know what I needed for my car. They also washed my car and gave me copies of what I needed for my car.
Noah did a great job on my new K4
Very professional and friendly. I highly recommend. It was a pleasure working with him. Simply the best! I purchased my new 2025 Kia within an hour.
The people that took care of me,were very helpful and pleasant,Gabby was very helpful and called me and said if I needed help with the new car to let her know
Did not honor deal. Squeezed sales persons sale. Came back second day and upped offer as requested day before than different sales manager raised deal supstationly.
Fake internet pricing, no return emails or phone calls. Complete trickery when discussing price and does not want to deal with you if you pay cash. I will pay more to buy from someone else.
First used car I ever bought that didn't need anything....well, the tires were aged out but still perfectly good with no vibration whatsoever. Cody was excellent and worked with me to bring the deal in.
I got a good used car for an ok price. The price went up quite a bit at the end due to some phantom dealership fees, but maybe that's to be expected? It was my first time experiencing something like that, so maybe a more seasoned car buyer would feel ok with it. The car was in good shape, and the people were nice.
I was met with a very friendly greeting on arrival. I had been looking online at a certain car, but was unsure of what I wanted coming in. Peyton listened, gave me all the information I needed and more, and was patient with me. I ended up leaving with the car I initially came in with and I love it!
I drove my 2017 Kia Niro to Janesville Kia after scheduling an appointment to have them look at it. An issue was presenting that I blamed on the transmission. They could not get the car to act up as I described. They still suggested two "repairs" that I agreed to: the HCA and the OCV sensor. After they made those "repairs", they called me to say that they suspected there were other issues with the transmission that would be extremely expensive to even diagnose let alone fix. They mentioned a slave cylinder and a fly wheel. I ...
Oil changes and tire rotations have always been pretty quick and thorough. Also getting an appointment is super easy and quick
Dealership salesmen were friendly and willing to help me find the car I was interested in. Were great about getting out for a test drive and working with another dealership to find the perfect match when they didn’t have what I wanted in stock. Was disappointed the day of picking up my car - very slow and unorganized during the buying process.
Emily did a nice job during the service work. I will work with her again
Vehicle was picked up in a timely manner and service worked completed as expected during very cold temperatures.
Very easy to work with and completed our repairs in the expected time estimate we were given. Also appreciated the complete car wash as part of the service visit.
Sales person did not know anything about the cars. They sold us a pre-owned vehicle that had underlying issues. They never disclosed the issues and refused to stand by their vehicles. I would avoid buying anything from this dealership. I am in the process of filing with the BBB and the the DOT. The way its looking there will also be lawyers involved since they refuse to stand by their products.
SUPER GREAT DEALERSHIP!!! bought my car from Noah Lange and I've never had a better salesman, super laid back and answered every question I had. Knew a lot about cars and was able to locate one that fit all of my needs very well and worked very hard to work within my budget. Everyone needs a sales guy like Noah, definitely sending everyone I know over here.
worst dealership ever, the salesman Adam is by far the worst I'v ever felt with and the GM is just as bad.
We found out they KNOWINGLY sold us a 2020 Jeep Renegade that needs a proxy alignment of the electrical system, which is a potential safety issue, and wasnt disclosed at the time of sale, which is illegal in Wisconsin. We're filing a complaint with the Wisconsin Dept of Ag, Trade and consumer protection, and with the Wi dept of transportation for non disclosure of a safety issue next week.
The dealership was very quick in getting the engine replaced in my 2017 Kia sorrento
They were kind and honest about my service, what they would recommend if I couldn’t pay for everything recommended
Very pleased with the service. Service department are very attentive. Car was done in a timely manner. Thank you.
Great selection and easy to work with. Pleasurable experience for my second time buying a car.
Emily, is always amazing to deal with. She was the one who let me know what i needed to get done with my KIA Sportage. Made the appointment and Emily even gave me a 10% discount on the service. I had a recall and they even took care of that. Thanks for all you do..
They were courteous, respectful. Did a wonderful job on my car. Kept me informed about my car. I was very impressed by the amount and quality of the service. Thank you very much for the opportunity to share this experience.
